Cookie Policy

Last Updated: June 18, 2025

Introduction

This Cookie Policy explains how Hostraha ("we", "us", or "our") uses cookies and similar technologies on our website hostraha.com and related domains. It explains what these technologies are and why we use them, as well as your rights to control our use of them.

We recommend that you read this policy to understand how cookies are used on our website and how you can manage them.

What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, tablet, or other device when you visit our website. They are widely used to make websites work more efficiently and provide information to the website owners. Cookies can recognize you and remember important information that makes your use of a website more convenient.

Cookies set by the website owner (in this case, Hostraha) are called "first-party cookies". Cookies set by parties other than the website owner are called "third-party cookies". Third-party cookies enable third-party features or functionality to be provided on or through the website (such as advertising, interactive content, and analytics).

Types of Cookies We Use

We use the following types of cookies on our website:

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and account access. You may disable these by changing your browser settings, but this may affect how the website functions.

Performance and Analytics Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

Functionality Cookies

These cookies allow the website to remember choices you make (such as your username, language, or the region you are in) and provide enhanced, more personal features. They may also be used to provide services you have asked for.

Targeting and Advertising Cookies

These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of an advertising campaign.

Specific Cookies We Use

NamePurposeTypeDuration
session_idMaintains your session and login stateEssentialSession
_hostraha_prefStores user preferences (currency, language, etc.)Functionality1 year
_gaGoogle Analytics trackingAnalytics2 years
_gidGoogle Analytics trackingAnalytics24 hours
_fbpFacebook Pixel trackingAdvertising3 months
_hjidHotjar analyticsAnalytics1 year
tawk_*Live chat functionalityFunctionalitySession

How to Control Cookies

You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

Most web browsers allow some control of cookies through browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

To opt out of being tracked by Google Analytics across all websites, visit https://tools.google.com/dlpage/gaoptout.

Cookie Consent

When you first visit our website, we will request your consent to use cookies. You can choose to accept all cookies or customize your choices. You can change your preferences at any time by clicking on the "Cookie Settings" link in our website footer.

African Users and GDPR Compliance

For users from African countries that have adopted GDPR-style regulations (such as Kenya's Data Protection Act, South Africa's POPIA, and Nigeria's Data Protection Regulation), we ensure compliance with the relevant data protection requirements regarding cookie consent and management.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time in order to reflect changes to the cookies we use or for operational, legal, or regulatory reasons. We encourage you to periodically review this policy to stay informed about our use of cookies.

The date at the top of this Cookie Policy indicates when it was last updated.

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us at:

Hostraha, Inc.
15th Floor, Utalii Lane, View Park Towers
Nairobi, Kenya
Email: [email protected]
Phone: +254708 002 001